IT Support Technician

McDougall Insurance and Financial - Belleville, ON (30+ days ago)

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The IT Department at McDougall Insurance and Financial is looking for an IT Support Technician to join the team!

IT Support responds to basic and routine inquiries of a technical nature, including hardware and software inquiries.

Are you looking to gain experience in IT? If so, this might be the perfect opportunity for you!


· Provide technical support for computers, applications and printers, and provide resolution in a timely manner to fellow McDougall Insurance employees

· Support the Help Desk team with technical inquiries and troubleshooting

· Conduct onsite PC installations for various McDougall Insurance branches

· Prepare new and previously used laptops for deployment to McDougall Insurance employees

· Support with other IT functions as required


· Must have excellent technical skills and a desire to learn

· Proven experience in problem solving, troubleshoot and analytical thinking

· Ability to work independently and effectively prioritize tasks

· Ability to conduct research, solve issues and recommend solutions as required

· Act in a professional manner at all times and maintain a position of trust and confidentiality

· Act in an open, respectful, honest and helpful manner with all team members, clients and other staff

· Valid Ontario Driver’s License and the ability to travel to various McDougall Insurance branches

· Overnight travel may be required

Application Deadline: 2021-05-31

Job Types: Full-time, Contract


  • Monday to Friday


  • Secondary School (preferred)


  • Technical: 2 years (preferred)

Willingness to travel:

  • 25% (preferred)
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